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Coronavirus Updates

Below you will find details of previous Government announcements and updates 

On Monday 4th January the Prime Minister announced a National lockdown in England. In summary:

  • England will be entering a national lockdown, the Government is instructing people to stay at home and this will be backed up with legislation 
  • People will be permitted to leave home for limited reasons, including shopping for essentials, work if you cannot work from home, exercise, or to seek medical assistance.
  • Shielding will begin again, those at risk will receive a letter.
  • Primary schools, secondary schools, and colleges must move to online learning – except for vulnerable children and children of key workers. Nurseries will continue to be open.
  • All non-essential retail, hospitality and personal care services must close, or remain closed. Restaurants can continue delivery, takeaway or click-and-collect of food and non-alcoholic drinks, but venues will no longer be able to serve takeaway or click-and-collect alcohol. 
  • Essential shops and garden centres can remain open. Entertainment venues and animal attractions such as zoos must close, but the outdoor areas of venues such as heritage homes and botanical gardens can remain open, to be used for exercise. Playgrounds may also remain open.

Everyone should follow the new rules becoming law from 00.01 on Wednesday 6th January. The restrictions are expected to last until the middle of February if the situation in hospitals improves. FULL RESTRICTION GUIDELINES CAN BE FOUND HERE

People can exercise in a public outdoor place alone, with the people they live with, with their support bubble (if you are legally permitted to form one), in a childcare bubble where providing childcare or, when alone, with one person from another household

Public outdoor places include:
  • Parks, beaches, countryside accessible to the public, forests
  • Public gardens (whether or not you pay to enter them)
  • The grounds of a heritage site
  • Playgrounds
Outdoor sports venues, including tennis courts, golf courses and swimming pools, must close.

Travel
  • People must not leave their home unless they have a reasonable excuse (for example, for work or education purposes). If people need to travel, they should stay local – meaning avoiding travelling outside of their village, town or the part of a city where you live – and look to reduce the number of journeys made overall.
  • People can only travel internationally – or within the UK – where they first have a legally permitted reason to leave home. In addition, they should consider the public health advice in the country being visited.
  • People cannot leave their home or the place where they are living for holidays or overnight stays unless you have a reasonable excuse for doing so. This means that holidays in the UK and abroad are not allowed. This includes staying in a second home or caravan, if that is not a primary residence.
Businesses and venues which must CLOSE
To reduce social contact, the regulations require some businesses to close and impose restrictions on how some businesses provide goods and services. The full list of businesses required to close will be available in the guidance on closing certain businesses and venues in England, but includes:
  • Non-essential retail, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, auction houses (except for auctions of livestock or agricultural equipment) and market stalls selling non-essential goods. These venues can continue to be able to operate click-and-collect (where goods are pre-ordered and collected off the premises) and delivery services.
  • Hospitality venues such as cafes, restaurants, pubs, bars and social clubs; with the exception of providing food and non-alcoholic drinks for takeaway (until 11pm), click-and-collect and drive-through. All food and drink (including alcohol) can continue to be provided by delivery.
  • Accommodation such as hotels, hostels, guest houses and campsites, except for specific circumstances, such as where these act as someone’s main residence, where the person cannot return home, for providing accommodation or support to the homeless, or where it is essential to stay there for work purposes.
  • Leisure and sports facilities such as leisure centres and gyms, swimming pools, sports courts, fitness and dance studios, riding arenas at riding centres, climbing walls, and golf courses.
  • Entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, amusement arcades, bingo halls, bowling alleys, skating rinks, go-karting venues, indoor play and soft play centres and areas (including inflatable parks and trampolining centres), circuses, fairgrounds, funfairs, water parks and theme parks.
  • Animal attractions (such as zoos, safari parks, aquariums, and wildlife reserves)
  • Indoor attractions at venues such as botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open for outdoor exercise.
  • Personal care facilities such as hair, beauty, tanning and nail salons. Tattoo parlours, spas, massage parlours, body and skin piercing services must also close. These services should not be provided in other people’s homes.
  • Community centres and halls must close except for a limited number of exempt activities, as set out below. Libraries can also remain open to provide access to IT and digital services– for example for people who do not have it at home – and for click-and-collect services.
Businesses and venues which can remain OPEN
Other businesses and venues are permitted to stay open, following COVID-19 secure guidelines. Businesses providing essential goods and services can stay open. The full list of these businesses will be available on GOV.UK but some businesses in the tourism, hospitality and leisure sector that can remain open include:
  • Outdoor parts of botanical gardens and heritage sites for exercise
  • Car parks, public toilets and motorway service areas
  • Outdoor playgrounds
  • Places of worship
  • Essential retail such as food shops, supermarkets, pharmacies, garden centres and off-licences, market stalls selling essential retail
  • Petrol stations, taxi and vehicle hire businesses 
Weddings, civil partnerships, religious services and funerals
  • Weddings, civil partnership ceremonies and funerals are allowed with strict limits on attendance, and must only take place in COVID-19 secure venues or in public outdoor spaces unless in exceptional circumstances.
  • Funerals can be attended by a maximum of 30 people. Linked religious, belief-based or commemorative events, such as stone settings and ash scatterings can also continue with up to 6 people in attendance.
  • Weddings and civil partnership ceremonies must only take place with up to 6 people and in exceptional circumstances.

On Saturday 19th December the Prime Minister announced London and the South East would enter the national restriction level ‘TIER 4 -STAY AT HOME’ 

Wednesday 23rd December Update

Restrictions for areas who are in tier 4 have been added. View the guidance to find the restrictions in place for your business, including; social contact rules, advice for guided tours and coach tours, as well as guidance for wedding, civil partnership, wakes and commemorative events. The guidance includes the exemptions of when a hotel and other guest accommodation in tier 4 in England can remain open, plus examples of when a business event and meeting venues can be used. 

Advice on organised outdoor events in tier 4 has also been published. Entertainment venues must close including: fairgrounds, funfairs, zoos and other animal attractions, water parks and theme parks, as well as outdoor Santa’s grottos Outdoor business events (such as trade shows and exhibitions) and elite sporting events are not permitted. Performing art venues will be closed to audiences, including outdoor performing art activities. All other outdoor events organised by businesses, charitable organisations and public bodies, such as car boot sales, and literary fairs are not permitted. 

Tier 4: Stay at Home

Businesses and venues which must close include:

  • Non-essential retail, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, and market stalls selling non-essential goods - these venues can continue to be able to operate click-and-collect (where goods are pre-ordered and collected off the premises) and delivery services
  • Hospitality venues such as cafes, restaurants, pubs, bars and social clubs; with the exception of providing food and drink for takeaway (until 11pm), click-and-collect, drive-through or delivery
  • Accommodation such as hotels, hostels, guest houses and campsites, except for specific circumstances, such as where these act as someone’s main residence, where the person cannot return home, for homeless people, or where it is essential to stay there for work purposes
  • Leisure and sports facilities such as leisure centres and indoor gyms, indoor swimming pools, indoor tennis and basketball courts, indoor fitness and dance studios, indoor climbing walls
  • Entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, amusement arcades, bingo halls, bowling alleys, skating rinks, go-karting venues, indoor play and soft play centres and areas (including inflatable parks and trampolining centres), circuses, fairgrounds, funfairs, zoos and other animal attractions, water parks and theme parks
  • Indoor attractions at botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open
  • Personal care facilities such as hair, beauty, tanning and nail salons. Tattoo parlours, spas, massage parlours, body and skin piercing services must also close. It is also prohibited to provide these services in other people’s homes
  • Community centres and halls must close except for a limited number of exempt activities, as set out below. Libraries can also remain open to provide access to IT and digital services - for example for people who do not have it at home - and for click-and-collect services

These businesses and places will be permitted to be open for a small number of exempt activities, including:

  • Education and training - for schools to use sports, leisure and community facilities where that is part of their normal provision
  • Childcare purposes and supervised activities for children
  • Hosting blood donation sessions and food banks
  • To provide medical treatment
  • For elite sports persons to train and compete (in indoor and outdoor sports facilities), and professional dancers and choreographers to work (in fitness and dance studios)
  • For training and rehearsal without an audience (in theatres and concert halls)
  • For the purposes of professional film and TV filming

Businesses and venues which can remain open - Other businesses and venues are permitted to stay open, following COVID-19 Secure guidelines. This includes those providing essential goods and services, including:

  • Essential retail such as food shops, supermarkets, pharmacies, garden centres and Christmas tree retailers, building merchants and suppliers of building products and off-licences
  • Market stalls selling essential retail may also stay open
  • Laundrettes and dry cleaners
  • Car parks, public toilets and motorway service areas
  • Outdoor playgrounds Outdoor gyms, pools, sports courts and facilities
  • Golf courses
  • Archery/driving/shooting ranges (outdoors)
  • Outdoor riding centres

Travelling within a tier 4 area - If people live in a tier 4 area, they must stay at home and only travel for work, education or other legally permitted reasons. If they need to travel they should stay local - meaning avoiding travelling outside of their village, town or the part of a city where they live - and look to reduce the number of journeys made overall. 

Travelling out of a tier 4 area - People most on leave tier 4 area for legally permitted reasons such as travel to work where they cannot work from home, to education and for caring responsibilities. The full list of exceptions will be published in the Regulations.
Travelling to a tier 4 area from a tier 1, 2 or 3 area - People must not travel into a tier 4 area from another part of the UK, other than for reasons such as travel to work where it is not possible to work from home, etc.

 

Staying away from home overnight

People who live in tier 4 cannot leave home for holidays or stays overnight away from their main home unless permitted by law. This means that holidays in the UK and abroad are not allowed. This includes staying in a second home or caravan, or staying with anyone they do not live with or are in a support bubble with.

  • People are allowed to stay overnight away from your home if they:
  • Are unable to return to their main residence
  • Need accommodation while moving house
  • Need accommodation to attend a funeral or related commemorative event
  • Require accommodation for work purposes or to provide voluntary services Are a child requiring accommodation for school or care
  • Are homeless, seeking asylum or a vulnerable person seeking refuge
  • Are an elite athlete or their support staff or parent, if the athlete is under 18 and it is necessary to be outside of the home for training or competition

People on holiday in a tier 4 area, you should return to their home as soon as practical.

Guest accommodation providers such as hotels, B&Bs and caravan parks may remain open for the specific reasons set out in law, including where guests are unable to return to their main residence, use that guest accommodation as their main residence, need accommodation while moving house, are self-isolating as required by law, or would otherwise be made homeless as a result of the accommodation closing. Accommodation providers are also encouraged to work cooperatively with Local Authorities to provide accommodation to vulnerable groups including the homeless in tier 4 areas.

Also worth noting: 
  • People must not leave or be outside of their home except for where they have a specific purpose, or a ‘reasonable excuse’, such as work and volunteering, essential activities such as shopping for essential items, including collecting food or drink -ordered through click-and-collect or as a takeaway, education and childcare, fulfilling legal obligations, exercise and recreation, medical reasons, communal workshop and life events.

  • In general, people must not meet with another person socially or undertake any activities with another person. However, they can exercise or meet in a public outdoor place with people they live with, their support bubble (or as part of a childcare bubble), or with one other person. 

  • People can exercise or visit a public outdoor place, alone, with the people they live with, their support bubble or, when on their own, with 1 person from another household. Children under 5, and up to two carers for a person with a disability who needs continuous care are not counted towards the outdoors gatherings limit. 

  • Public outdoor places include: parks, beaches, countryside accessible to the public, forests, public gardens (whether or not you pay to enter them), allotments, the grounds of a heritage site, outdoor sports courts and facilities and playgrounds. 

  • Larger groups are permitted for a wedding or equivalent ceremony in exceptional circumstances, for example where one of those getting married is seriously ill and not expected to recover ('deathbed wedding') or due to undergo debilitating treatment or life-changing surgery. These weddings are limited to 6 people. 

  • Funerals - up to a maximum of 30 people can take place. Wakes and other linked ceremonial events can continue in a group of up to 6. 
View the full tier 4 guidance - All tiers will be formally reviewed on 30 December. 

New advice on travel is that everyone in all tiers should stay local and carefully consider whether to travel abroad. Those in tier 4 will not be permitted to travel abroad (except in exceptional circumstances).

CHRISTMAS BUBBLE RESTRICTIONS

UPDATE SATURDAY 19TH DECEMBER -  The Christmas rules in England have been revised: 

  • Those living in tier 4 areas should not mix with anyone outside their household at Christmas (exceptions apply for support bubbles). 
  • In all other tiers, the meeting of three households will be limited to Christmas Day only. 
  • There will be no relaxation of the rules for New Year’s Eve. 
  • You can read the press release or the Prime Minister's statement here

 

THURSDAY 17TH DECEMBER: UPDATED GUIDANCE AND RECOMMENDATIONS - All four UK Governments strongly recommend that the safest way for people to spend this Christmas is with their own household or existing support bubble in their own home

Between 23rd-27th December 2020, exclusive ‘Christmas bubble’ composing of people from up to three households will be able to meet. People will be able to travel between tiers and UK nations if necessary to meet with other households in their Christmas bubble or return home. 

People in the same Christmas bubble can visit each other’s home and stay overnight, this includes private rented accommodation. However, they cannot meet in any other indoor setting, such as a pub, hotel, retail, theatre, or restaurant. In these settings the rules for the specific tier location people reside in apply.

Guidance for the Christmas period has been published. It covers where the guidelines differ between 23rd-27th December and where activities will not change. Some points to note include:

  • Between 23rd and 27th December, the rules on who you can meet in bars, pubs and restaurants will not change.

  • Although there are exemptions for work purposes, people must not have a work Christmas lunch or party, where that is a primarily social activity and is not otherwise permitted by the rules in their tier of residence. 

  • From Wednesday 2nd December, the rules on attending events, including performances and Christmas or other festive lighting ceremonies will depend on the tier the area is in. The rules might be different for indoor and outdoor events. Check the rules for each tier. Between 23rd and 27th December, the rules on indoor events will not change. Christmas bubbles can attend outdoor events during this period. 

  • Between 23rd and 27th December, you may also attend a place of worship with members of your Christmas bubble. This applies in all tiers.

  • Between 23rd and 27th December, the rules on indoor events will not change. You can attend outdoor events with your Christmas bubble.
  • Between 23rd and 27th December, people may travel between tiers and other nations of the UK if necessary to meet with other households in their Christmas bubble or return home. Once at the destination, they should follow the rules in that tier

  • People can stay in a hotel in England, including in tier 3, during the Christmas period as long as they’re staying alone or with other members of their household, or support bubble. 

  • People can stay in private rented accommodation with members of their household, or their Christmas bubble. 

For full details on the Christmas Bubble Restrictions, click here  For further details and FAQS around this please see the Visit Kent Business website

From Monday 14th December in England, Scotland and Northern Ireland the self-isolation period has been reduced from 14 to 10 days. People who test positive should continue to self-isolate for 10 days from onset of symptoms or 10 days from point of taking a positive test if asymptomatic.

Read the latest Prime Minster statement from Saturday 31st October announcing a second national lockdown for England, that comes into effect at 00.01 Thursday 5th November for 4 weeks (following a Commons vote on Wednesday and regulations published on Tuesday), until 00.01 Wednesday 2nd December 2020. After the four weeks, the Government will seek to ease restrictions, going back into the tiered system on a local and a regional basis according to the latest data and trends. For full details click here

Key points from his speech are:

  • The public must stay at home from Thursday 5th November, only leaving home for specific reasons, including:
    • For education
    • For work, if you cannot work from home
    • For exercise and recreation outdoors, with your household or on your own with one person from another household
    • For medical reasons, appointments and to escape injury or harm
    • To shop for food and essentials
    • To provide care for vulnerable people, or as a volunteer.
  • Workplaces should stay open where people can’t work from home – for example in the construction or manufacturing sectors.
  • Single adult households can still form exclusive support bubbles with one other household, and children will still be able to move between homes if their parents are separated.

press release on the PM’s statement on upcoming national restrictions in England has since been published which outlines some further details on restrictions applicable to tourism.

The Government has ordered certain businesses and venues to close, including:

  • ​All non-essential retail, including, but not limited to clothing and electronics stores, vehicle showrooms, travel agents, betting shops, auction houses, tailors, car washes, tobacco and vape shops.
  • ​Indoor and outdoor leisure facilities such as bowling alleys, leisure centres and gyms, sports facilities including swimming pools, golf courses and driving ranges, dance studios, stables and riding centres, soft play facilities, climbing walls and climbing centres, archery and shooting ranges, water and theme parks,
  • ​Entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, adult gaming centres and arcades, bingo halls, bowling alleys, concert halls, zoos and other animal attractions, botanical gardens
  • ​Personal care facilities such as hair, beauty and nail salons, tattoo parlours, spas, massage parlours, body and skin piercing services, non-medical acupuncture, and tanning salons,
  • Food shops, supermarkets, garden centres and certain other retailers providing essential goods and services can remain open. Essential retail should follow COVID-secure guidelines to protect customers, visitors and workers.
  • Non-essential retail can remain open for delivery to customers and click-and-collect.
  • Playgrounds can remain open.
  • Hospitality venues like restaurants, bars and pubs must close, but can still provide takeaway and delivery services. However, takeaway of alcohol will not be allowed.
  • Hotels, hostels and other accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions which will be set out in law.
  • A full list of the business closures will be published and set out in law.
  • Weddings, civil partnership ceremonies will not be permitted to take place except in exceptional circumstances.
  • All non-essential travel by private or public transport should be avoided. Essential travel includes, but is not limited to
  1. Essential shopping
  2. Travelling to work where your workplace is open or you cannot work from home
  3. Travelling to education and for caring responsibilities
  4. Hospital GP and other medical appointments or visits where you have had an accident or are concerned about your health 

The national restriction guidance has been updated (Wednesday 4th November) with some further information and clarifications.

  • The guidance for those currently on holiday has been updated: if you were already on holiday, you should return to your home as soon as practical and comply with the ‘stay at home’ requirements in your holiday accommodation in the meantime.

Further updates to businesses and venues that can remain open, these now include:

  • Car parks, public toilets and motorway service areas.
  • Outdoor grounds of botanical gardens, heritage homes and landmarks (indoor attractions at these venues must close).  

Grants Available for Businesses Required to Close in National Restrictions

At the start of the second English lockdown (Thursday 5th November), local businesses who have been ordered to close for four weeks may be eligible for a government grant of up to £3,000. The grants are based on business rates, similar to the Retail, Hospitality and Leisure Grant Fund (RHLGF) available for the first lockdown this spring.

Thanet District Council has just launched an online application form and is urging eligible local businesses that have been impacted by the national lockdown, to submit their details to receive funding from either the national or discretionary business support grants:

  • National: Local Restrictions Support Grant (Closed) Addendum scheme for businesses that pay business rates and have been legally required to close as a result of the national lockdown restrictions.
  • Discretionary: Additional Restrictions Grants scheme which is the discretionary part of the above and will provide support for other businesses significantly affected by national restrictions.

Businesses that are in administration, in liquidation or where a striking-off notice has been made will not be eligible for funding under these schemes. Anti-fraud checks will be in place.

Payments will be backdated to Thursday 5th November when the national lockdown began. Local businesses are advised to go to thanet.gov.uk/business-advice and check if they are eligible. If so, please apply now and payments will be processed as quickly as possible

If you’re still unsure if you qualify, please contact the Business Rates Team directly at businesscashgrants@thanet.gov.uk

Bounce Back Loan “Top-up”
  • If you already have a Bounce Back Loan but borrowed less than you were entitled to, from 10 November you can top up your existing loan to your maximum amount. You must request the top-up by 31st January 2021

Three Tiered System of COVID Alert Levels

On Monday 12th October, the Prime Minister made a statement to the House of Commons, setting out how the Government plans to standardise and simplify local lockdown measures, by introducing a three tiered system of local COVID Alert Levels in England - set at medium, high, and very high. View the areas in England listed as local COVID alert level high and local COVID alert level very high and the postcode checker on GOV.UK 

Local COVID Alert Level - Medium - Thanet is at this level 

Covering most of the country - this will consist of the current national measures, which came into force on Saturday 25th September. For areas where national restrictions continue to be in place, this means:

  • All businesses and venues can continue to operate in a COVID-Secure manner, other than those that remain closed in law, such as nightclubs.
  • Certain businesses selling food or drink on their premises are required to close between 10pm and 5am.
  • Businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-thru.
  • Schools, universities and places of worship remain open. Weddings and funerals can go ahead with restrictions on the number of attendees.
  • Organised indoor sport and exercise classes can continue to take place, provided the Rule of Six is followed.
  • People must not meet in groups larger than six, indoors or outdoors.
  • Motorway services, airports and seaports will be exempted from the 10pm hospitality curfew (though no alcohol is to be served between 10pm and 5am).
  • In addition to delivery and drive-thru, hospitality venues will now be able to offer a click-and-collect service for the sale of food and non-alcoholic drink between 10pm and 5am, provided customers have pre-ordered by phone, online, or by post.
  • Theatres, concert halls and cinemas will be exempt from requiring people to be seated whilst ordering food and drink.
  • The restrictions on singing, dancing and loud music in hospitality premises will be removed.

See the guidance and restrictions for areas where the Local COVID Alert level is Medium

 

Read the latest Prime Minster statement from Tuesday 22nd September

  • From Thursday 24th September, all pubs, bars and restaurants will operate a table service only (except for takeaways) and all hospitality businesses must close at 10pm. Customers at indoor hospitality venues with the exception of when seated at a table to eat or drink are required to wear a face covering.
  • From Monday 28th September a maximum of 15 people will be able to attend wedding ceremonies and receptions. Up to 30 will still be able to attend funerals.
  • Business events, and large sports events, will not be able to reopen from 1 October as intended.
  • Office workers who can work from home have been asked to do so.
  • In professions where this is not possible, people should continue to go into their workplace.
  • The rule of six will be extended to all adult indoor team sports.

These rules will be enforced by tighter penalties. The penalty for breaking the rule of 6 or not wearing a mask when required will double to £200 for a first offence. The police will be provided with extra funding, and given the ability to draw on military support when needed. We will update you as and when more guidance becomes available.

Read the latest Prime Minster statement from Wednesday 9th September

This outlined the new rule of six in England and the official Government guidance for working safely during COVID-19 has been updated. Specialised advice has also been updated, including the Visitor Economy guidance and guidance for restaurants, pubs, bars and takeaway services 

For all the latest news from VisitBritain/VisitEngland please click here 

 

New NHS COVID-19 App

From Friday 18th September, keeping a record of all your customers for 21 days will be enforced in law. Some exemptions apply. Check ‘Maintaining records of staff, customers and visitors to support NHS Test and Trace’ for details.

Businesses are urged to prepare for the NHS COVID-19 App that will be launched across England and Wales on Thursday 24th September. Businesses are to ensure they have NHS QR code posters visible on entry, so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in at venues.

Venues that fall into the following sectors are required to do this

  • Hospitality, including pubs, bars, restaurants and cafés
  • Tourism and leisure, including gyms, swimming pools, hotels, museums, cinemas, zoos and theme parks 
  • Close contact services
  • Facilities provided by local authorities, including town halls and civic centres (for events), libraries and children’s centres  

Operators can create a QR Code and associated poster for their business that links with the app on this webpage or visit the NHS COVID-19 website for resources'. Further details are available here and a useful guide can be found on the BBC website of how it works 

 

Guidance on NHS QR codes in hotels

Displaying an official NHS QR code poster and collecting contact details for NHS Test and Trace is a legal requirement for hotels. However, if a guest chooses to check in by scanning the NHS QR code, they do not also need to complete the customer log. In this case the guest should scan the hotel’s QR code for each day of their stay.

If a hotel has different venues within it, such as a restaurant or bar, separate QR code posters should be displayed in each of these. Guests can check into these spaces allowing them to be sent notifications with public health advice if needed. Further guidance can be found here.

 

‘We’re Good to Go’ Industry Standard

VisitBritain/VisitEngland launched a UK-wide industry standard and consumer mark, in partnership with the national tourist organisations of Northern Ireland, Scotland and Wales to provide a ‘ring of confidence’ for tourism as the sector works towards reopening.

The ‘We’re Good To Go’ industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a Covid-19 risk assessment and check they have the required processes in place.

The scheme is free to join and open to all businesses across the sector.

Further information and links to the self-assessment online platform can be found here

Download a poster to advise your guests what to do if they are showing symptoms of Coronavirus should you wish to print and display

Maintaining records of staff, customers and visitors to support NHS Test and Trace
The government has issued guidance for businesses providing an on-site service to collect and maintain data on staff, customers and visitors upon reopening to help support NHS Test and Trace. The guidance applies to:
  • Hospitality, including pubs, bars and restaurants (it does not apply to businesses operating a takeaway/delivery only basis).
  • Tourism and leisure, including hotels, museums, cinemas, zoos and theme parks
  • Facilities provided by local authorities including town halls and civic centres for events, community centres, libraries and children’s centres.
  • Places of worship including use for events and other community activities.
The information businesses should collect is outlined here (scroll down). The data needs to be kept for 21 days and should be collected in a way that is manageable for your establishment.
Guidance on collection and maintenance of data from Information Commissioner's Office (ICO)
The ICO has also published a statement and a short data protection checklist for protecting customer data:
  • Ask for only what’s needed
  • Be transparent with customers and what the information is being used for
  • Store the data carefully
  • Don’t use it for other purposes
  • Erase the data in line with the government guidelines 

 

Safety and Distancing Signage

Local companies that are able to assist with safety and distancing signage for venues planning to reopen. Posters and signs are available to download for free and print yourself from www.thanet.gov.uk/highstreets. If you wish to purchase ready-printed signs, the businesses below are able to help.