It is this holistic experience that will affect what they think about a place, whether they will come back or recommend it to others.
Highlighting what there is to see and do in Thanet will help you attract customers, and ensure you will provide them with a good service. Use the Shared Story to highlight what is special and unique about the area.
And why not have a go at itinerary building - it can be fun. Start off by thinking about your target audience – are they families, young couples or empty nesters. Think about what they might be interested in and then, using your local knowledge, put forward suggestions that would inspire and delight your visitor. Think about the types of questions you get asked and can you weave these into the itinerary For example:
Or maybe think about making suggestions depending on the time visitors have – so half a day in your town, a whole day in Thanet, 48 hours in East Kent. Think about some of the things you like doing in the area
See this news article in the Telegraph for inspiration: click here.
Anniversaries or national stories are also good hooks to generate interest in an area, and around which to build an itinerary. It could be a national event, a date in history, a sporting event
There are a range of tools and resources available to help keep you informed so that you can share information with your visitors.
A good place to start is www.visitthanet.co.uk. This is not just for visitors, but a great resource for businesses to know what is happening in their area.
And the Thanet Visitor Information team are always happy to help you with leaflets, maps, timetables etc.